Questions, feedback or need more information?
If you have any questions or need assistance, please contact us at shop.rovenzora@hotmail.com. Please include your name, contact phone number, and city. If you are contacting us regarding an after-sales issue, please include clear photos of the product when possible.
Customer Support:
24/7 Customer Support
Email: shop.rovenzora@hotmail.com
Frequently Asked Questions
Q: How long will it take to receive my package?
A: Orders are typically processed within 3–5 days before dispatch. Once shipped, estimated delivery is approximately 7–10 days, depending on the destination, carrier, holidays, and unforeseen shipping delays.
Q: What is your return policy?
A: We accept eligible returns within 30 days of delivery. Once your returned item has been received and inspected, we will process the applicable refund or exchange in accordance with our Return & Refund Policy.
Q: How can I contact you regarding my order?
A: You can contact us anytime at shop.rovenzora@hotmail.com or through the contact form on this page. Our customer support is available 24/7.